bizhub 4700P/bizhub 4000P Service Manual
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4.6.17 98y errors
98y error messages
Engine experiencing unreliable communication with the
specified device
Call the next level of support.
Go to Option communication error
service check.
Engine protocol violation detected by the specified device
Call the next level of support.
Communications error detected by the specified device.
Device can be:
ï‚· Engine, Duplex, Tray x, Env Feeder
ï‚· Output Bin x (Note: Used for single bin devices)
ï‚· Bins x to y (Note: Used for multiple bin devices)
Call the next level of support.
Invalid command received by the specified device
Call the next level of support.
Invalid command parameter received by the specified
device
Call the next level of support.
Option communication error service check
Step 1
Make sure that the optional hardware is compatible with the
printer.
Does the problem remain?
Make sure that the firmware of the engine and options are
compatible.
Are the firmware of the engine and options compatible?