Krups Nescafe Dolce Gusto Lumio KP130110 - Troubleshooting Checklist

Lumio service manual
29
TROUBLESHOOTING
Troubleshooting checklist
The checklist enables you to rapidly locate faults on the machine and to initiate appropriate repair action.
Follow the check procedure. Repair any faults found and check if the machine is operating perfectly.
Check
procedure
Symptoms Action / repair work
Further action /
repair work
1 Check general
condition of
machine,
accesso-
ries and look for
visible damage
1.1 Parts of housing are
broken or damaged
YES - Replace parts if necessary
NO - Go to point 1.2
 p. 38
1.2 (Hairline) cracks in water
tank (13)?
YES - Replace water tank
NO - Go to point 1.3.
—
1.3 Accessories are missing
or damaged:
• Drip tray (17)
• Drip grid (11)
• Capsule holder (3)
• Rinsing tool (27)
• Cleaning needle (in
bottom of drip tray)
YES - Replace all missing or
damaged accessories
NO - Go to point 1.3
—
1.3 Drip tray inserts in coffee
machine correctly in all 3
levels?
YES - Go to point 1.4
NO - Check the guidings on drip
tray and bottom part (9)
NO - Replace defective drip
tray
1.4 Power cord (37) is
broken, damaged or not
properly fixed by strain relief
YES - Remount or replace
power cord if necessary
NO - Go to point 2
 p. 53
2 Check capsule
holder (3)
2.1 Lid does not open when
pressing locking tab?
YES - Broken spring(s) in
hinges of the lid
NO - Go to point 2.2
YES - Replace capsule
holder
2.2 Locking tab does not lock
the lid?
YES - Broken spring in locking
tab
NO - Go to point 2.3
YES - Replace capsule
holder
2.3 Capsule holder soiled?
Locking tab and lid open
sluggishly?
YES - Clean opened capsule
holder in a dishwasher. Or soak
capsule holder in hot water first.
Then clean capsule holder and
hinges with a brush.
NO - Go to point 2.4
2.4 Sealing insert on inside of
lid damaged?
YES - Replace capsule holder
NO - Go to point 2.5
—
2.5 Needle tip of injector
damaged?
YES - Replace capsule holder
NO - Go to point 2.6
—
2.6 Injector blocked (test with
cleaning needle)?
YES - Deblock injector
NO - Go to point 2.7
 p. 88
2.7 Needle piston stucked in
lid (press down with a suit-
able tool)?
YES - Replace capsule holder
NO - Go to point 2.8
2.8 Capsule holder magnetic
at the bottom of its back (test
with a paper clip etc.)?
YES - Go to point 3
NO - Replace capsule holder
—