Troubleshooting
Common Problems
11-2
The wall outlet, power strip, or
extension cord is defective or
damaged.
Use a different wall outlet, power strip, or
extension cord.
If there’s evidence of the unit receiving power, but operation is abnormal, check if one of
the following might be the issue:
The wall outlet voltage is below 90
volts due to overload.
Try a different outlet on a different circuit.
Powers up, Display is Blank
The Display is blank or difcult to
read.
Slowly turn the Display contrast knob
(located above the Alpha Wheel) to adjust the
Display.
Audio Problems
CAUTION: Do not trouble shoot audio problems using headphones.
Additionally, always be aware of the volume levels on the Artis and
on the connected audio system or mixer.
NOTE: When diagnosing audio problems, set the Artis to play its
Demo Song rather then intermittently pressing keys. This will prevent
any unexpectedly loud volume changes.
If there is no sound from your Artis, check if one of the following might be the issue:
The volume slider is turned down. Slowly push the volume slider up.
The volume control on the audio
system or mixer is turned down.
Slowly turn the volume control up.
The signal source selection on the
audio system or mixer is incorrect.
Set the volume of the audio or mixer to the
lowest level, select the correct signal source,
and then slowly turn up the volume.