10-16
Troubleshooting > Troubleshooting
C
E
Message Checkpoints Corrective Actions
Reference
Page
Cannot connect to
Authentication Server.
*1
*1 When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses. For details
on Auto Error Clear, refer to Auto Error Clear
on page 8-39.
— Set machine time to match the
server's time.
page 2-11
— Check the domain name. page 9-2
— Check the domain name. page 9-2
— Check the connection status with
the server.
—
Cannot connect to
Server.
— Check the connection status with
the server.
—
Cannot duplex print on
the following paper.
*1
Did you select a paper size/type
that cannot be duplex printed?
Press [Paper Selection] to select
the available paper. Press
[Continue] to print without using
Duplex function.
page 6-18
Cannot print the
specified number of
copies.
*1
— Only one copy is available. Press
[Continue] to continue printing.
Press [Cancel] to cancel the job.
The machine may reproduce the
same originals by arranging the
following settings:
• Uncheck [RAM Disk] in the
[Device Settings] tab of the
printer's properties.
If you unchecked the [RAM Disk],
check the [RAM Disk] again after
the printing is completed. If not,
print speed may be reduced.
—
Cannot process this
job.
*1
― This job is canceled because it is
restricted by User Authorization or
Job Accounting. Press [End].
―
Cassette is not installed. ― Cannot feed paper. Set the cassette
indicated on the screen.
―
Check the envelope
switch.
Does the envelope lever setting
match the paper type?
Match the paper type and the
envelope lever position.
page 3-20
Check the document
processor.
Is the document processor open? Close the document processor. ―
Check the toner
container.
— The toner container is not installed
correctly. Set it correctly.
page 10-5
Message Checkpoints Corrective Actions
Reference
Page
Error occurred at
cassette #.
― Remove the indicated cassette.
Press [Next >] to follow the
instructions.
―
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