9-16
Troubleshooting > Troubleshooting
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J
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Message Checkpoints Corrective Actions
Reference
Page
ID error
― The user ID entered for a private job
is not correct. Check the user ID
that you specified on the printer
driver.
page 4-10
page 4-12
Illegal Account
Press GO
― The account ID was incorrect when
processing the job externally. The
job is canceled. Select the [
GO
] key.
page 8-9
Incorrect login info.
Press GO
― The login user name or password
was incorrect when processing the
job externally. Enter the correct
login user name or password. The
job is canceled. Select the [
GO
] key.
―
Message Checkpoints Corrective Actions
Reference
Page
Job not stored
Press GO
― Printing using the Job Box function
failed because there was
insufficient space available on the
SSD or RAM disk, or because the
RAM disk was disabled when
demounting the SSD. To print an
error report and return the printer to
the print-ready status, select the
[
GO
] key.
―
Job restricted
Press GO
― This job is canceled because it is
restricted by Job Accounting. Select
the [
GO
] key.
page 8-10
Message Checkpoints Corrective Actions
Reference
Page
KPDL error
Press GO
― PostScript error has occurred. The
job is canceled. Select the [
GO
] key.
―
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