9-18
Troubleshooting > Troubleshooting
P
Non-genuine Toner.
Is the installed toner container our
own brand?
The manufacturer assumes no
responsibility for damage caused by
a non-genuine toner. We
recommend that you only use
genuine toner containers. When
you want to use the toner container
currently installed, select the [
OK
]
key and the [
Cancel
] key
simultaneously for 3 seconds or
more.
―
Not completed
Press GO
― The restarting of the option network
failed. Please restart it again.
―
Message Checkpoints Corrective Actions
Reference
Page
Paper jam
#####################
― If a paper jam occurs, the machine
will stop and the location of the jam
will be indicated on the screen.
Leave the machine on and select
[
Help
]. Follow the instruction to
remove the jammed paper.
page 9-26
Paper loading
― The selected cassette is being
prepared.
―
Paper path error
― There is no paper cassette in the
printer, or the cassette is not
inserted properly. After reinserting
the paper cassette, you should be
able to print. When two or more
optional feeders are installed and
the lowest one is selected, the
same message will appear if any of
the upper paper feeder and the
printer cassette is improperly
installed.
―
Message Checkpoints Corrective Actions
Reference
Page