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Table 16. Alert Codes and Troubleshooting
Initial notication of critical alerts will pop up on the home screen and will be listed under notication menu. Minor and moderate alerts are found only under the
notication menu.
Alert
Code
Priority
Condition
Applicable
System
Component(s)
Actual Displayed
Alert Text
Component or System Operational State and Troubleshooting Tip
How to clear alert
code
701 Moderate Thermostat
The thermostat
is reading indoor
temperatures
above the pre-
programmed limit.
Run reset all under Dealer Control Center.
Cool thermostat
Adjust set point.
Replace HD Display or mag-mount, if needed.
Automatically clears
when the system
detects that the issue
no longer exists.
702 Moderate Thermostat
703 Moderate
E30 Mag-
Mount
Automatically clears
when the system
detects that the issue
no longer exists.
704 Moderate
E30 Mag-
Mount
Run reset all under Dealer Control Center.
Replace mag-mount, if needed.
Automatically clears
when the system
detects that the issue
no longer exists.
705 Moderate
E30 Mag-
Mount
Run reset all under Dealer Control Center.
Replace mag-mount, if needed.
Automatically clears
when the system
detects that the issue
no longer exists.
900 Moderate E30 System
Temperature
Control Problem
Something is causing the system not to be able to reach set point. Check
for dirty coil, low refrigerant or verify the system is not under size for the
application.
Automatically clears
when the system
detects that the issue
no longer exists.
901 Critical E30 System
Temperature
Control Problem
This indicates the system is not running in optimized efciency. There may
be a component or component that will require attention.
Currently this critical alert will not generate an email notication to the
dealer or homeowner.
Automatically clears
when the system
detects that the issue
no longer exists.
65537 Critical Thermostat
Missing Mag-Mount
Base
Base not detected for more than 30 seconds.
Amber LED is displayed on Smart Hub.
Mount and wire Mag-Mount before powering up Smart Hub.
Automatically clears
once is detected for two
seconds.
65538 Minor Thermostat
Missing Mag-Mount
Base
Base not detected for less than 30 seconds.
Amber LED is displayed on Smart Hub.
Mount and wire Mag-Mount before powering up Smart Hub.
Automatically clears
once is detected for two
seconds.
65539 Critical Thermostat
Missing HD Wall
Display
HD Wall Display not detected for more than 30 seconds.
Solid blue LED will appear on Mag-Mount if powered.
Blinking blue LED will appear if not communicating with Smart Hub.
Automatically clears
once is detected for two
seconds.