Lexmark MB2546 - Page 100

Action Yes No
Step 5
a Remove tray 1 to access the parts under the printer.
b Check the duplex assembly and its gears, belt, and gear links
for wear and damage.
Are the duplex assembly and its components free of wear and
damage?
Contact the next
level of support.
Go to step 6.
Step 6
Replace the duplex assembly. See
“Duplex assembly removal” on
page 262.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Sensor (duplex) static jam service check
Action Yes No
Step 1
Make sure that the paper is loaded properly. Use the
recommended paper. See
“Avoiding jams” on page 71.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
a Enter the Diagnostics menu, and then navigate to:
Printer diagnostics and adjustments > Sensor tests
b Find the sensor (Duplex path 1).
Does the sensor status change while toggling the sensor?
Contact the next
level of support.
Go to step 3.
Step 3
a Reseat the sensor cable from the controller board.
b Check the sensor and its actuator for improper installation and
damage.
Is the sensor properly installed and free of damage?
Contact the next
level of support.
Go to step 4.
Step 4
Replace the sensor. See
“Sensors (duplex and input) removal” on
page 264.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
7017-2xx, -4xx, -6xx
Diagnostics and troubleshooting
100