6yy errors
600‑680 error messages
Error code Description Action
600.01 Toner tally from the RIP was not received. See
“Engine error service check” on
page 147.
600.02 Video did not start.
600.04 Duplex page was not picked.
600.05 Invalid PH NVRAM Type error was detected.
600.06 Paperport driver is unresponsive.
600.07 Page is at image point before EP is ready.
600.09 EP update error was detected.
600.10 EP late run‑in error was detected.
600.95 RIP intentionally declared a jam error, usually to
prevent a kiosk user from printing free pages.
602.19 Tray 1 was unable to be ready for picking.
602.29 Tray 2 was unable to be ready for picking.
602.39 Tray 3 was unable to be ready for picking.
602.49 Tray 4 was unable to be ready for picking.
611.02 An Input ISR error occurred and the printhead was
not ready.
See
“Printhead communication error service
check” on page 148.
611.32 Lost Hsync errors were detected. Laser safety
interlock system may be the cause.
611.34 A mirror motor lock error was detected.
680.10 ADF cover was open during an ADF job. See
“ADF cover error service check” on
page 149.
Engine error service check
Action Yes No
Step 1
Restart the printer.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
a Remove the right cover. See “Right cover removal” on
page 223.
b Reseat all the cables on the controller board.
c Check the controller board contacts and pins for damage.
Is the controller board free of damage?
Contact the next
level of support.
Go to step 3.
7017-2xx, -4xx, -6xx
Diagnostics and troubleshooting
147
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