16y errors ......................................................................................................................................................................142
171 errors .......................................................................................................................................................................146
6yy errors......................................................................................................................................................................147
Procedure before starting the 9yy service checks ...........................................................................................149
900 errors .....................................................................................................................................................................151
ADF/Scanner hardware errors..................................................................................................................... 156
84y errors .....................................................................................................................................................................156
Other symptoms...............................................................................................................................................158
Fax symptoms .............................................................................................................................................................158
Service menus........................................................................................... 169
Understanding the printer control panel...................................................................................................169
Using the printer control panel...............................................................................................................................169
Understanding the status of the power button and indicator light...............................................................170
Using the home screen..............................................................................................................................................171
Diagnostics menu............................................................................................................................................ 172
Entering the Diagnostics menu ..............................................................................................................................172
Reports ..........................................................................................................................................................................172
Advanced Print Quality Samples............................................................................................................................172
Format Fax Storage ...................................................................................................................................................173
Event log....................................................................................................................................................................... 173
Input tray quick print.................................................................................................................................................. 174
Output bin quick feed ...............................................................................................................................................174
Printer Setup................................................................................................................................................................174
Printer diagnostics and adjustments.....................................................................................................................176
Scanner diagnostics .................................................................................................................................................. 177
Additional input tray diagnostics............................................................................................................................179
Configuration Menu........................................................................................................................................ 180
Service Engineer menu..................................................................................................................................183
Entering Invalid engine mode.................................................................................................................................183
Entering the Service Engineer (SE) menu............................................................................................................184
General SE ...................................................................................................................................................................184
Network SE ..................................................................................................................................................................184
Parts removal.............................................................................................185
Removal precautions...................................................................................................................................... 185
Data security notice...................................................................................................................................................185
Handling ESD‑sensitive parts..................................................................................................................................186
Controller board/control panel replacement ......................................................................................................187
Restoring the printer configuration after replacing the controller board ....................................................187
Restoring solutions, licenses, and configuration settings ...............................................................................190
Updating the printer firmware .................................................................................................................................191
Backing up eSF solutions and settings ................................................................................................................192
7017-2xx, -4xx, -6xx
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