Lexmark MB2546 - Page 94

Sensor (fuser exit) jam at leading edge service check
Action Yes No
Step 1
Make sure that the paper is loaded properly. Use the
recommended paper. See
“Avoiding jams” on page 71.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
a Enter the Diagnostics menu, and then navigate to:
Input tray quick print
b Do feed tests from
dierent
trays. Check if the same error
occurs.
Does the same problem remain?
Go to step 3. Go to step 7.
Step 3
Check if the fuser cam is functional and free of damage.
Is the fuser cam functional and free of damage?
Go to step 5. Go to step 4.
Step 4
Replace the fuser cam. See
“Fuser actuator removal” on
page 215.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
a Reseat the fuser cables from the controller board.
b Reseat the fuser cable from the LVPS.
c Reseat the fuser cable from the extension cable.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
Check the fuser for problems. See
“Fuser error service check” on
page 129.
Does the problem remain?
Go to step 7. The problem is
solved.
Step 7
Do the service checks related to the aected source tray.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
7017-2xx, -4xx, -6xx
Diagnostics and troubleshooting
94