Troubleshooting
228
You cannot receive
faxes via the fax port.
The fax port is not configured
correctly.
Make sure neither Fax Port nor Fax
Buffer is set to Disabled in the Fax
Menu.
The fax machine connected to
your printer is not compatible
with your printer.
Make sure the fax machine you have
connected to your printer is a class 1
fax modem.
The connection has been lost. If power to the modem has been
interrupted, complete the following
steps
in the order listed:
1 Turn the printer off.
2 Turn the modem on.
3 Turn the printer on.
Refer to the
Setup Guide
for more
information.
Other printing problems (continued)
Symptom Cause Solution
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