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Lexmark Pro4000 Series User Manual

Lexmark Pro4000 Series
198 pages
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Memory card troubleshooting checklist
Before you troubleshoot, use the following checklist to solve most memory card problems:
Make sure that the memory card you are using can be used in the printer.
Make sure the memory card is not damaged.
Make sure memory card contains supported file types.
Nothing happens when a memory card is inserted
If the "Memory card troubleshooting checklist" does not solve the problem, then try the following:
REINSERT THE MEMORY CARD
The memory card may have been inserted too slowly. Remove and then reinsert the memory card quickly.
Network troubleshooting
“Network troubleshooting checklist” on page 162
“The Continue button is unavailable” on page 163
“Computer firewall is blocking communication with the printer” on page 165
“Communication with printer lost when connected to Virtual Private Network (VPN)” on page 165
Network troubleshooting checklist
Before beginning to troubleshoot the wireless printer, verify the following:
General Networking
Make sure:
The printer, the computer, and the access point (wireless router) are all plugged in and turned on.
The wireless network is working properly.
Try accessing other computers on your wireless network. If your network has Internet access, try connecting to the
Internet over a wireless connection.
The printer driver is installed on the computer from which you are performing a task.
The correct printer port is selected.
The IP address, gateway, and network mask are correct for your network.
Print a network setup page from the printer to check the network settings.
All switches, hubs, and other connecting devices are turned on.
Ethernet Networking
Make sure:
The Ethernet cable and connectors are not damaged.
Check the connectors at both ends for any obvious damage. If possible, use a new cable.
The Ethernet cable is firmly plugged in to the printer and to the network hub or wall connection.
Troubleshooting 162

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Lexmark Pro4000 Series Specifications

General IconGeneral
BrandLexmark
ModelPro4000 Series
CategoryAll in One Printer
LanguageEnglish

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