1 Pull up the duplex latch and remove the duplex unit.
2 Firmly grasp the paper, and then gently pull it out.
Note:
Be careful not to tear the paper while removing it.
3 Reinsert the duplex unit to clear the message.
Paper jam in the ADF (select models only)
Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams.
1
Open the ADF cover, and then gently pull out the jammed paper.
Troubleshooting 152
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