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Troubleshooting
Troubleshooting the
Luminex 200
System
Troubleshooting procedures help users isolate, identify, and remedy
problems with the Luminex 200 analyzer and Luminex XYP. This
chapter does not troubleshoot problems with the PC. For help with
PC problems, please contact the technical support system for your
PC’s manufacturer.
To troubleshoot a problem, select a general symptom. Next, identify
the possible problem and remedy it with one of the solutions listed.
This chapter supplies information for the following topics:
• Power Supply Problems
• Communication
• Pressurization
• Fluid Leaks
•Sample Probe
• Calibration Problems
• Acquisition Problems
• Bead Detail Irregularities
• Printing Errors
• Verification
Luminex Technical Support is available to users in the U.S. and
Canada by calling 1-877-785-BEAD (-2323) Users outside of the
U.S. and Canada can contact us at +1 512-381-4397. Inquiries may
also be sent by email to support@luminexcorp.com.
Additional information is available on the Luminex website. Search
on the desired topic or navigate through menus. Also, review the
website’s FAQ section. Enter http://www.luminexcorp.com in your
browser’s address field. Click Support>Support Login to log into
the Support FAQ site.
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