11
Introduction
Operator’s Manual
Under California law you may be entitled
to a replacement of your vehicle or a re-
fund of the purchase price or lease price,
if Mercedes-Benz USA, LLC and/or its au-
thorized repair or service facilities fail to
fix one or more substantial defects or
malfunctions in the vehicle that are cov-
ered by its express warranty after a rea-
sonable number of repair attempts.
During the period of 18 months from
original delivery of the vehicle or the ac-
cumulation of 18000 miles (approxi-
mately 29000 km) on the odometer of
the vehicle, whichever occurs first, a rea-
sonable number of repair attempts is
presumed for a retail buyer or lessee if
one or more of the following occurs:
(1) the same substantial defect or mal-
function results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that de-
fect or malfunction has been subject
to repair two or more times, and you
have directly notified Mercedes-Benz
USA, LLC in writing of the need for its
repair,
(2) the same substantial defect or mal-
function of a less serious nature than
category (1) has been subject to re-
pair four or more times and you have
directly notified us in writing of the
need for its repair, or
(3) the vehicle is out of service by reason
of repair of the same or different sub-
stantial defects or malfunctions for a
cumulative total of more than
30 calender days.
Written notification should be sent to us,
not a Maybach Studio, at Maybach
Assistance Center, Mercedes-Benz USA,
LLC, Three Paragon Drive, Montvale,
NJ 07645.
Important notice for California retail
buyers and lessees of
Maybach automobiles