13 Troubleshooting
Malfunction Cause Measure
Coffee only runs
drop-by-drop
Grinding level too ne Set the grinding level to a coar-
ser level
Clean brewing unit
Decalcify if necessary
If necessary execute a cleaning
program
Coffee does not ow Water reservoir not
lled or it is not inserted
correctly
Fill the water reservoir and en-
sure that it is correctly seated
If necessary open the milk
shower until water runs out of
the appliance, and close milk
shower
Brew unit obstructed Clean the brewing unit
Grinder does not
grind coffee beans
Beans do not drop into
the grinder (beans are too
oily)
Tap lightly on the bean contai-
ner
Foreign objects in the
grinder
Contact the hotline
Loud grinder noise Foreign objects in the
grinder
Contact the hotline
Bean symbols
are ashing although
the bean container is
lled.
Insufcient quantity of
ground beans in the brew-
ing chamber
Press the control button for
single-cup dispensing or
two-cup dispensing
Symbol for the
milk shower is
illuminated out of
sequence
There is air in the lines
inside the appliance.
If necessary open milk shower
until water runs out of the
appliance and then re-close the
milk shower
If necessary clean brewing unit
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