METER SC-1 User Manual

45
SC-1
4.3 TROUBLESHOOTING
The SC-1 is a high-performance, low-maintenance instrument, designed to have few
problems if used with care. Table 1 lists common problems and their solutions. If the problem
is not listed or these solutions do not solve the issue, contact Customer Support.
Table 1 Troubleshooting the SC-1
Problem Possible Solutions
The SC-1 does not turn on
Check that the batteries are inserted correctly.
Replace the batteries.
Display is difficult to see
Adjust the contrast.
• Navigate to the Configuration tab.
• Scroll down to Contrast.
• Use the UP and DOWN to adjust screen contrast level.
Sensor Head Failure error
Verify the sensor head is securely connected to the serial port
receptacle. Restart the reading.
If this screen reappears, the cable or sensor may be faulty.
• Navigate to the Configuration tab.
• Select Diagnostics.
• Press ENTER to save a Scan record.
• Contact Customer Support with the Scan record results ready
forreview.
Low battery message
Check that the batteries are inserted correctly.
Replace the batteries.
Date and time were reset!
message
This message may appear after changing the batteries or loading
new firmware onto an instrument.
Follow instructions in Section2.1 to correct the date and time.
Error: Invalid Cal Num
screen
Either perform a user-initiated calibration by following instructions
in Section4.1 or restore the default calibration by using these steps:
• Navigate to the Configuration tab
• Select Calibration.
• Select Restore Defaults.
• Press ENTER on the confirmation screen.
Missing bootstrap loader!
error
The instrument cannot download new firmware updates. The
instrument must be serviced by METER. Contact Customer Support.

METER SC-1 Specifications

General

Brand	METER
Model	SC-1
Category	Measuring Instruments
Language	English