48
SERVICE
Table 1 Troubleshooting the SC-1 (continued)
Problem Possible Solutions
Equilibration shake
down period between
measurements extends
past 75 s.
Replace the Teflon filter (Section4.2.2).
An air leak may have developed, allowing high RH air to leak into the
measurement chamber.
• Check the integrity of the round rubber seal that caps the
measurement chamber.
• Test for leaks by placing fresh desiccant in the desiccant chamber
and leaving the sensor head undisturbed for 2-3 days. Use the
diagnostics screen to check the RH of the unopened sensor head.
If the RH is >10%, there is a leak. Contact Customer Support.
Contamination in the diffusion path can cause slow equilibration
times. Clean the sensor head (Section4.2.2).
High RH reading error
persists
Check the desiccant and replace, if needed.
The Teflon filter may be clogged. Replace the filter as described in
Section4.2.2.
If the problem persists, contact Customer Support.
An infinity symbol
appears in the place of the
measurement
The stomatal conductance measurement is greater than or equal
to 6,000 mmol/(m
2
s). Most often, the excessively high values are
caused by water on the leaf surface. Remove water from the leaf and
repeat the measurement.
4.4 CUSTOMER SUPPORT
NORTH AMERICA
Customer service representatives are available for questions, problems, or feedback Monday
through Friday, 7:00 am to 5:00 pm Pacific time.
Email: support.environment@metergroup.com
sales.environment@metergroup.com
Phone: +1.509.332.5600
Fax: +1.509.332.5158
Website: metergroup.com
EUROPE
Customer service representatives are available for questions, problems, or feedback Monday
through Friday, 8:00 to 17:00 Central European time.