Problem solving guide
104
Problem Cause and remedy
White residue is visible on
crockery and cutlery,
clouding occurs on glass-
ware; film can be wiped
off.
The rinsing agent dosage is set too low.
Increase the dosage (see “Further settings, Additional
functions, Dispensing system”).
There is no salt in the salt reservoir.
Fill the salt reservoir (see “Filling the salt reservoir”).
The water softener is programmed to too low a water
hardness level.
Programme the water softener to the correct value (see
“Further settings, Water hardness”).
Glassware has a brown or
blue tinge, and film cannot
be wiped off.
This is caused by ingredients in the detergent.
Change your brand.
Glassware is dull and dis-
coloured; film cannot be
wiped off.
The glassware is not dishwasher-proof. The surfaces are
affected.
Purchase glassware which is dishwasher-proof.
Tea or lipstick stains have
not been completely re-
moved.
The wash temperature of the selected programme was too
low.
Select a programme with a higher wash temperature.
The bleaching effect of the detergent used is too low.
Change your brand.
Plastic items are discol-
oured.
Natural dyes e.g. from carrots or tomatoes may be the
cause. The amount of detergent used or its bleaching
effect was not sufficient to deal with natural dyes.
Use more detergent (see “Operation, Detergent”).
Discoloured plastic items will not regain their original
colour.
There are rust stains on
cutlery.
The “Cold” programme was not run after dishwasher salt
was added. Traces of salt have got into the wash cycle.
Always run the “Cold” programme without a load after
refilling salt.
The affected items are not corrosion resistant.
Purchase cutlery which is dishwasher-proof.
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