Problem solving guide
48
The door will not open
Problem Cause and remedy
The door cannot be
pulled open during a
programme.
The door is locked during the wash programme.
Touch the Start/Stop sensor control.
Select Cancel programme or Add laundry.
The door will unlock and you will be able to pull it
open.
There is still water in the drum and the machine is un-
able to drain.
Clean the drainage system as described under
“Opening the door in the event of a blocked drain
outlet and/or power cut”.
Programme cancelled
appears in the display
at the end of a pro-
gramme or after a pro-
gramme has been can-
celled.
To protect the user against scalding, the door cannot
be opened if the suds temperature is higher than
55°C.
Wait until the temperature in the drum has de-
creased and the message has gone out in the dis-
play.
The following appears
in the display:
Door lock jammed. Call
Service.
The door lock has jammed.
Call Miele Service.
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