MIMAKI CJV150-107 - Chapter 6: Specific Operational Error Messages; Print Area, Parameter, and Command Errors; Media and Registration Mark Errors

Chapter 6 Troubleshooting
6-10
Could not separate the print head.
• Turn off the main power to the machine and
turn it on after a while.
If the same error message appears again,
contact your local distributor to call for ser-
vice.
Could not connect to the print head.
Could not separate the cutter head.
Could not connect to the cutter head.
The pinch roller position is not appropri-
ate.
• Place the pinch roller above the grid roller.
If the same error message appears again,
contact your local distributor to call for ser-
vice.
The media jam occurs. • Remove the media and reset it.
An error occurred in the control position.
• Turn off the main power to the machine and
turn it on after a while.
If the same error message appears again,
contact your local distributor to call for ser-
vice.
Y-origin could not be detected.
Abnormal linear scale.
The media width could not be correctly
read.
• Check the media set position. ( P.2-4)
• Clean the media sensor. ( P.5-3)
• Turn the main power OFF, wait a while, and
turn it ON again.
The media is set outside the proper
area.
• Check the media set position. ( P.2-11)
Pump sensor detection error
• Turn the main power OFF, wait a while, and
turn it ON again.If the same error message
appears, contact our service desk or your
local distributor to call for service.
Ink end (cannot be used, can only be
used when cleaning with the 4-color ink
set)
• Replace with new ink.
The ink cartridge IC chip cannot be cor-
rectly read.
• Make sure that the cartridge is correctly
inserted.
• Reinsert the cartridge.
• Turn the main power OFF, wait a while, and
turn it ON again.If the same error message
appears, contact our service desk or your
local distributor to call for service.
There is a slot in which the cartridge has
not been inserted more than a certain
time.
• Set a cartridge.
A problem has occurred in the ink car-
tridge IC chip information.
The used count has exceeded the pre-
scribed value.
• Make sure there is no nozzle clogging
(especially for the white ink).
Message Cause Solution
ERROR 45a
P-HEAD TAKE OFF Err
ERROR 45b
P-HEAD CONNECT Err
ERROR 45c
C-HEAD TAKE OFF Err
ERROR 45d
C-HEAD CONNECT Err
ERROR 45e
CHECK PR/GR POSITION
ERROR 505
MEDIA JAM
ERROR 509
HDC POSCNT
ERROR 50a
Y ORIGIN
ERROR 50f
L-SCALE BLACK
ERROR 529
LEnc.Count HPC[____]
ERROR 52a
LEnc.Count HDC[____]
ERROR 52c
MEDIA WIDTH SENSOR
ERROR 516
MEDIA SET POSITION R
ERROR 528
PUMP MOTOR SENSOR
ERROR 602
CARTRIDGE END
ERROR 608
WRONG INK IC
ERROR 627
RE-INSERT CARTRIDGE
ERROR 628
WRONG INK CARTRIDGE