Chapter 6 Troubleshooting
6-11
1
2
2
2
2
6
Remaining ink is 0 in the cartridge (ink
end/ only when the 4-color ink set is
used).
• Replace with new ink.
The nozzle check has been suspended
due to some problem.
• Turn the main power OFF, wait a while, and
turn it ON again.
If the same error message appears, contact
our service desk or your local distributor to
call for service.
The NCU unit is not connected.
The NCU sensor sensitivity is too low to
correctly judge nozzle missing.
The nozzle check function cannot be
used.
The NCU cannot correctly recognize the
ink discharge, because there are fre-
quent nozzle missing and ink droplet
misalignment.
• Check the state of the nozzles, and if there
are frequent nozzle missing and ink droplet
misalignment, conduct cleaning to restore.
Adjustment of the discharge position to
the NCU has failed.
Sensor sensitivity adjustment has failed.
• Check the state of the nozzles, and if there
are frequent nozzle missing and ink droplet
misalignment, conduct cleaning to restore.
• If the same error message still appears after
restoring the state of the nozzles, contact
our service desk or your local distributor to
call for service.
The NCU ink pat is full.
• Contact our service desk or your local dis-
tributor to call for service.
The NCU sensor sensitivity is falling.
• Replacement of the NCU is recommended.
Contact our service desk or your local dis-
tributor to call for service.
The thermistor connection of a heater is
defective.
• Check the thermistor connection of the dry-
ing heater.
• Turn off the main power to the machine and
turn it on after a while.
• If the same error message appears again,
contact your local distributor to call for ser-
vice.
The temperature abnormality of the
heater has been detected.
When this error occurred and if the tem-
perature abnormality cannot be
resolved, the power supply of the
machine is forcibly turned off.
• Turn off the main power to the machine and
turn it on after a while.
• If the same error message appears again,
contact your local distributor to call for ser-
vice.
Due to a certain error, the function can-
not be performed.
• Return to the local screen, check the error
status and take a countermeasure.
There remains received data that has
not yet been printed.
• Execute the data clear function. ( P.2-29)
An error occurred in the mounted heads.
• Turn off the main power to the machine and
turn it on after a while.
• If the same error message appears again,
contact your local distributor to call for ser-
vice.
Message Cause Solution
To Next Page
Loading...
