Mindray BeneVision N17 - Device Integration Failures

4-8 BeneVision N17/BeneVision N15/BeneVision N12 Patient Monitor Service Manual
Failure Description Possible Cause Troubleshooting
Failure to connect to a
wireless network
Incorrect network settings
Verify the wireless network settings are
correct.
Antenna not installed
properly
Verify the antenna for the wireless network
card is connected to the wireless module
reliably.
Wireless module damaged Replace the wireless module.
Main control board failure Replace the main control board.
MPAN failure
Antenna not installed
properly
Verify the antenna for the MPAN module is
installed properly.
MPAN module damaged Replace the MPAN module.
MPAN module not connected
to the internal module rack
COM board properly
 Verify the cable connecting the MPAN
module to the internal module rack COM
board is connected properly.

Verify the connecting cables and
connectors are not damaged.
Internal module rack COM
board defective
Replace the module rack COM board.
Wrong software version for
the MPAN module
Upgrade the MPAN module software.
4.6.8 Device Integration Failures
Failure Description Possible Cause Troubleshooting
The "Devices
Integrated" window
displays nothing after
connection
The ID adapter is not compatible
with the external device

Replace the ID adapter.

Upgrade the ID of the ID adapter in
"Factory Maintenance" menu.
The serial port adapter cable not
compatible with the external
device
Replace the serial port adapter cable.
Wrong software version or
wrong protocol version of the
external device
Verify the protocol version and software
version are supported by the ID adapter.
Generate the alarm:
"BeneLink Comm Stop"
The BeneLink module
application software is corrupted
Upgrade or update the software
application of the BeneLink module with
the network upgrading tool.
The patient monitor
has no response when
loading the ID adapter
The BeneLink module
application software is corrupted
Upgrade or update the software
application of the BeneLink module with
the network upgrading tool.
BeneLink module damaged Replace the module.