Mindray BeneVision N17 - Page 7

BeneVision N17/BeneVision N15/BeneVision N12 Patient Monitor Service Manual V
Service
Mindray maintains a network of service representatives and factory-trained distributors. Prior to requesting service,
perform a complete operational check of the instrument to verify proper control settings. If operational problems
continue to exist, contact Mindray service.
In North America contact the Service Department at (800) 288-2121, ext: 8116 for Technical Support or (201) 995-8000
for assistance in determining the nearest field service location.
Please include the instrument model number, the serial number, and a description of the problem with all requests for
service.
Any questions regarding the warranty should be directed to your local sales or service representative.
NOTE
 Upon request, Mindray provides circuit diagrams, component part lists, descriptions, calibration
instructions, or other information which assist the user’s appropriately qualified technical
personnel to repair those parts of the equipment which are designated by Mindray DS USA, Inc. as
repairable.
Contact Information
Manufacturer:
Shenzhen Mindray Bio-Medical Electronics Co., Ltd.
Address:
Mindray Building, Keji 12th Road South, High-tech Industrial Park, Nanshan, Shenzhen
518057 P.R. China
Tel:
+86 755 81888998
Fax:
+86 755 26582680
Website:
www.mindray.com
Distributor:
Mindray DS USA, Inc.
Address:
800 MacArthur Boulevard, Mahwah, New Jersey 07430 USA
Tel:
1.800.288.2121, 1.201.995.8000
Website:
www.mindray.com