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Mitel 6867i SIP Phone Release 4.0.0 SP1 User Guide

14

When the configuration update is complete, the phone displays the following screens and then

displays the Home screen.

Table of Contents

Mitel 6867I SIP Phone Release 4.0.0 SP1 User Guide2
Software License Agreement3
Table of Contents4
Welcome8
- About this Guide8
- Documentation8
- Phone Features8
- Requirements9
- Installation and Setup9
IP Phone Keys10
- Key Panel10
- Key Description11
- Dialpad Keys13
Getting Started14
- Plugging in and Starting the Phone14
- UI Overview18
- UI Navigation24
Methods of Customizing Your Phone26
- Phone Options Via the IP Phone UI26
- Simplified Options List27
- Phone Options Via the Mitel Web UI28
Phone Status32
- Phone Status Via IP Phone UI32
- Finding Your Phone's IP Address34
- Phone Status Via the Mitel Web UI35
Customizing Your Phone37
- Language37
- Time and Date47
  - Time Zone49
  - Set Date and Time50
- Directory53
- Credentials56
- Call Forward57
- Lock58
- Audio63
- Ring Tones and Tone Sets65
- Display71
- Dialing74
- Restart75
- Emergency Dial Plan76
Line and Call Appearances77
Presence Key78
- Using the Presence Key79
Configuring Softkeys80
- State-Based Softkeys82
- Softkey Display Behavior83
- Line Key85
- Speed Dial Key86
- Do Not Disturb (DND) Key91
- Busy Lamp Field (BLF) Key92
- Blf/List Key94
- Automatic Call Distribution (ACD) Key (for Sylantro Call Managers)97
- XML Key101
- Flash Key103
- Sprecode Key104
- Park/Pickup Keys105
- Last Call Return Key108
- Call Forward Key109
- Blf/Xfer110
- Speed Dial/Xfer112
- Speed Dial/Conf114
- Directory Key116
- Callers List Key118
- Redial Key120
- Conference Key122
- Transfer Key124
- Intercom Key126
- Phone Lock Key127
- Paging Key128
- Discreet Ringing Key130
- Empty Key131
- None Key132
Making Calls133
- Dialing a Number133
- Pre-Dialing a Number133
- Using Handsfree Speakerphone134
- Using a Headset134
- Using Intercom Functionality136
- Redial138
- Accessing the Redial List139
- Mute141
Receiving Calls142
- Answering an Incoming Call142
- Sending an Incoming Call to Voicemail142
Handling Calls143
- Placing a Call on Hold143
- Transferring Calls144
- Conferencing Calls148
- Local Conferencing149
- Ending Calls154
Managing Calls155
- Directory155
- Callers List170
- Missed Calls Indicator174
- DND and Call Forward177
Additional Features190
- Display DTMF Digits190
- Play Call Waiting Tone191
- Stuttered Dial Tone192
- XML Beep Support193
- Status Scroll Delay194
- Switch UI Focus to Ringing Line195
- Call Hold Reminder During Active Calls196
- Call Hold Reminder (on Single Hold)197
- Call Waiting Tone Period198
- Preferred Line and Preferred Line Timeout199
- Goodbye Key Cancels Incoming Calls201
- Message Waiting Indicator202
- Incoming Intercom Call Features203
- Group RTP Paging205
- Shared Call Appearance (SCA) Call Bridging206
- Broadsoft Broadworks Executive and Assistant Services209
- Star Codes221
- Other Features222
Model M680I and M685I Expansion Modules223
- Using the Expansion Modules224
Troubleshooting Solutions225
- Why Is My Display Blank225
- Why Is My Speakerphone Not Working225
- Why Can't I Get a Dial Tone225
- Why Doesn't My Phone Ring225
- Why Is the Light Not Coming on with a New Voicemail Message225
- Why Is My Handset Not Working225
- How Do I Find the IP Address of My Phone226
- Why Does My Phone Display the no Service Message226
- How Do I Change My User Password226
- Why Does My Phone Display Bad Encrypted Config226
- How Do I Restart the IP Phone226
- How Do I Lock My Phone226
Limited Warranty227
- Exclusions227
- Warranty Repair Services227
- After Warranty Service227
Limited Warranty (Australia Only)228
- Repair Notice228
- Exclusions228
- Warranty Repair Services229
- After Warranty Service229
Appendix A - Time Zone Codes230