Mitel 6869i - Page 231

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Table of Contents

Mitel 6869I SIP Phone Release 4.0.0 SP1 User Guide2
Software License Agreement3
Table of Contents4
Welcome8
- About this Guide8
- Documentation8
- Phone Features8
- Requirements9
- Installation and Setup9
IP Phone Keys10
- Key Panel10
- Key Description11
- Dialpad Keys13
Getting Started14
- Plugging in and Starting the Phone14
- UI Overview18
- Home Screen18
- UI Navigation24
Methods of Customizing Your Phone26
- Phone Options Via the IP Phone UI26
- Simplified Options List27
- Phone Options Via the Mitel Web UI28
Phone Status32
- Phone Status Via IP Phone UI32
- Finding Your Phone's IP Address34
- Phone Status Via the Mitel Web UI35
Customizing Your Phone37
- Language37
- Time and Date47
  - Time Zone49
  - Set Date and Time50
- Directory53
- Credentials56
- Call Forward57
- Lock58
- Audio63
  - Audio Mode63
  - Ring Tones and Tone Sets65
- Display71
- Dialing74
  - Live Dialpad74
  - Speed Dial Edit74
- Restart75
- Emergency Dial Plan76
Line and Call Appearances78
Presence Key79
- Using the Presence Key80
Configuring Softkeys81
- State-Based Softkeys83
- Softkey Display Behavior84
- Line Key86
- Speed Dial Key87
- Do Not Disturb (DND) Key92
- Busy Lamp Field (BLF) Key93
- Blf/List Key95
- Automatic Call Distribution (ACD) Key (for Sylantro Call Managers)98
- XML Key102
- Flash Key104
- Sprecode Key105
- Park/Pickup Keys107
- Last Call Return Key110
- Call Forward Key111
- Blf/Xfer112
- Speed Dial/Xfer114
- Speed Dial/Conf116
- Directory Key118
- Callers List Key119
- Redial Key121
- Conference Key123
- Transfer Key124
- Intercom Key125
- Phone Lock Key126
- Paging Key127
- Discreet Ringing Key129
- Empty Key130
- None Key131
Making Calls132
- Dialing a Number132
- Pre-Dialing a Number132
- Using Handsfree Speakerphone133
- Using a Headset133
- Using Intercom Functionality135
- Redial136
- Accessing the Redial List137
- Mute139
Receiving Calls140
- Answering an Incoming Call140
- Sending an Incoming Call to Voicemail140
Handling Calls141
- Placing a Call on Hold141
- Retrieving a Held Call142
- Transferring Calls142
- Conferencing Calls147
- Ending Calls152
Managing Calls153
- Directory153
- Callers List166
- DND and Call Forward173
Additional Features186
- Display DTMF Digits186
- Play Call Waiting Tone187
- Stuttered Dial Tone188
- XML Beep Support189
- Status Scroll Delay190
- Switch UI Focus to Ringing Line191
- Call Hold Reminder During Active Calls192
- Call Hold Reminder (on Single Hold)193
- Call Waiting Tone Period194
- Preferred Line and Preferred Line Timeout195
- Goodbye Key Cancels Incoming Calls197
- Message Waiting Indicator198
- Incoming Intercom Call Features199
- Group RTP Paging201
- Shared Call Appearance (SCA) Call Bridging202
- Broadsoft Broadworks Executive and Assistant Services205
- Star Codes217
- Other Features218
Model M680I and M685I Expansion Modules219
- Using the Expansion Modules220
Troubleshooting Solutions221
- Why Is My Display Blank221
- Why Is My Speakerphone Not Working221
- Why Can't I Get a Dial Tone221
- Why Doesn't My Phone Ring221
- Why Is the Light Not Coming on with a New Voicemail Message221
- Why Is My Handset Not Working221
- How Do I Find the IP Address of My Phone222
- Why Does My Phone Display the no Service Message222
- How Do I Change My User Password222
- Why Does My Phone Display Bad Encrypted Config222
- How Do I Restart the IP Phone222
- How Do I Lock My Phone222
Limited Warranty223
- Exclusions223
- Warranty Repair Services223
- After Warranty Service223
Limited Warranty (Australia Only)224
- Repair Notice224
- Exclusions224
- Warranty Repair Services225
- After Warranty Service225
Appendix A - Time Zone Codes226

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