6. Troubleshooting
6 - 23
Alarm No.
42
Feedback error 1
With the servo, pulse-type position detector feedback signal error was detected. With the spindle, a
PLG feedback signal error was detected.
Investigation details Investigation results Remedies SV SP
The connector is disconnected (or
loose).
Correctly install. 1 Check whether the drive unit
connectors (servo: CN3, spindle:
CN6) or detector connectors are
disconnected.
The connector is not disconnected. Investigate item 2.
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There is a connection fault. Replace the detector cable. 2 Turn the power OFF, and check the
detector cable connection with a
tester.
The connection is normal. Investigate item 3.
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The alarm is on the drive unit side. Replace the drive unit. 3 Connect to another normal axis drive
unit, and check whether the fault is
on the drive unit side or detector side.
The alarm is on the detector side. Servo : Investigate item 5.
Spindle : Investigate item 4.
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There is a problem. Adjust the PLG output waveform. 4 Check the PLG output waveform.
Normal Investigate item 5.
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No abnormality is found in particular. Replace the detector.
(With the absolute position system,
the zero point must be established.)
5 Check if there is any abnormality in
the detector's ambient environment.
(Ex. Ambient temperature, noise,
grounding)
An abnormality was found in the
ambient environment.
Take remedies according to the
causes of the abnormality.
Ex. High temperature:
Check the cooling fan.
Incomplete grounding:
Additionally ground.
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Alarm No.
43
Feedback error 2
With the servo, an excessive error was detected in the position data for the motor side detector and
machine side detector. With the spindle, an error was detected in the encoder feedback signal.
Investigation details Investigation results Remedies SV SP
The connector is disconnected (or
loose).
Correctly install. 1 Check whether the drive unit
connectors or detector connectors
are disconnected.
The connector is not disconnected. Investigate item 2.
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The cables are wired near each
other. (Noise is entering from the
power cable.)
Improve the cable wiring. 2 Is the detector cable wired in the
same conduit as the motor's power
cable or are the two cables laid in
parallel near each other?
The wires are sufficiently separated. Investigate item 3.
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The motor FG wire is grounded on
the motor side.
Connect together on the drive unit
side.
3 Is the motor FG wire connected only
to the drive unit which drives it?
(Is the motor grounded to one point?)
The motor is grounded to one point. Investigate item 4.
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There is a connection fault. Replace the detector cable. 4 Turn the power OFF, and check the
detector cable connection with a
tester. (Is the cable shielded?)
The connection is normal. Investigate item 5.
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The alarm is on the drive unit side. Replace the drive unit. 5 Connect to another normal axis drive
unit, and check whether the fault is
on the drive unit side or detector side.
The alarm is on the detector side. Investigate item 6.
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No abnormality is found in particular. Replace the detector.
(With the absolute position system,
the zero point must be established.)
6 Check if there is any abnormality in
the detector's ambient environment.
(Ex. Ambient temperature, noise,
grounding)
An abnormality was found in the
ambient environment.
Take remedies according to the
causes of the abnormality.
Ex. High temperature:
Check the cooling fan.
Incomplete grounding:
Additionally ground.
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