8 - 5                                                                                    8 - 5 
MELSEC-Q
8   TROUBLESHOOTING 
 
8.2.4 When the digital output values cannot be read 
Check item  Corrective action 
Is 24VDC external supply power    being supplied? 
(Q62AD-DGH only) 
Check that the external supply power terminals (terminal 
Nos. 16, 17) are supplied with a 24VDC voltage. 
Is there any fault with the analog signal lines such as 
disconnection (for the Q62AD-DGH, disconnection of the 
signal line with the 2-wire transmitter) or wire break? 
Check for faulty condition of the lines visually and perform 
a continuity check of the signal lines. 
Is the CPU module in the STOP status?  Set the CPU module to the RUN status. 
Are the offset/gain settings correct? 
Verify that the offset/gain settings are correct 
(see Sections 4.6 and 5.6.2). 
If the user range is being used, switch to a different default 
input range and check if A/D conversion is correctly 
performed. If it is correctly performed, redo the offset/gain 
settings. 
Is the input range setting correct? 
Check the buffer memory address 20 (Un\G20) in the 
monitor of GX Developer. 
If the input range setting is incorrect, redo the GX 
Developer intelligent function module switch setting 
(see Section 4.5). 
Is the A/D conversion enable/disable setting for the 
channel to be used set to A/D conversion disabled? 
Check the ON/OFF status with buffer memory 0 (Un\G0) in 
GX Developer system monitor and review the initial setting 
of the sequence program or utility package 
(see Section 3.4). 
Is a large value set as the A/D conversion starting time 
setting? (Q62AD-DGH only) 
Check the buffer memory addresses 5, 6 (Un\G5, Un\G6) 
in the monitor of GX Developer. 
Has the operating condition setting request (Y9) been 
executed? 
From GX Developer, turn the operating condition setting 
request (Y9) from ON to OFF to check that the digital 
output values are stored into the buffer memory addresses 
11 to 14 (Un\G11 to Un\G14), 54 to 61 (Un\G54 to 
Un\G61). 
If so, review the initial setting of the Sequence program or 
utility package (see Section 3.3). 
Are the (V+) and (I+) terminals connected in the case of 
current input? (Q64AD-GH only) 
For current input, connect the (V+) and (I+) terminals, 
referring Section 4.4.2. 
 
POINT 
 
The module may be faulty if the digital output values cannot be read after proper 
corrective actions have been taken according to the above check items. Consult 
the nearest representative or branch.