Appendix C
Troubleshooting
Your radio displays the following messages:
Table 21: Displayed Messages
Message Message Description
Attachment Failed
Your radio could not perform talkgroup attachment. It
keeps on trying. If it does not succeed, try another talk-
group.
Authenticate Failure
Your radio could not register on an authenticated system
(for example, the Authentication Key is incorrect, or au-
thentication is disabled).
Decryption Failed:
An error occurred while decrypting a message or call.
Faulty Unit
Error
Self-test failed. An operational fault has been detected with
your radio. Record the error number. Turn your radio off
and contact service.
Gateway available
Your radio has connected to a gateway.
Gateway not available
Your radio cannot connect to a gateway, or connection has
been lost.
List Empty
There are no programmed entries in the scrolling list. Type
the entry.
List Not Attached
All talkgroups in the scan list are not attached.
List Partially Attached
The scan list is active, but not all talkgroups are attached
to it.
No Service
Your radio is outside coverage. Return to coverage.
My Groups
Is Empty
You cannot view/delete groups when the My Groups fold-
er is empty.
Network Trouble
Network problems. Please try again later.
No Entries
This message is displayed when accessing an empty list.
No Group
• Attachment failed. Your radio detached from current
talkgroup. Please wait until it attaches again to the cur-
rent talkgroup.
• Displayed when you are out of the normal coverage
area of your selected talkgroup. Please select a new
talkgroup that is valid for your working location.
• Indicates a favorite group was removed from the My
Groups folder.
No List
The network list is empty.
No Selected Scan List
You selected an empty network list.
MN003460A01-AE
Troubleshooting
71
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