Country Telephone Number Address
E-mail: ftpe239@motorolasolutions.com
Australia +613-9847-7725 Motorola Solutions Australia Pty. Ltd.
10 Wesley Court,
Tally Ho Business Park,
East Burwood Victoria 3151,
Australia.
E-mail: servicecentre.au@motorolasolutions.com
Piece Parts
Some replacement parts, spare parts, and/or product information can be ordered directly. If a complete
Motorola Solutions part number is assigned to the part, it is available from Motorola Solutions Service
Organization. If no part number is assigned, the part is not normally available from Motorola Solutions. If a list
of parts is not included, that means that no user-serviceable parts are available for that kit or assembly.
Customer Programming Software has no capability to tune your radio. Tuning your radio can only
be performed at the factory or at the appropriate Motorola Solutions Repair Center. Component
replacement can affect your radio tuning and must only be performed by the appropriate Motorola
Solutions Repair Center.
All orders for parts/information should include the complete Motorola Solutions identification number. All part
orders should be directed to your local Motorola Solutions Service Organization. See your latest price pages.
Parts Identification and Ordering
Request for help in identification of non-referenced spare parts should be directed to the Customer Care
Organization of Motorola Solutions local area representation. Orders for replacement parts, kits, and
assemblies should be placed directly on a Motorola Solutions local distribution organization.
A.3
Service Information for Americas
This topic contains contact details to service centers in Latin America and Caribbean region.
Technical Support
To request technical support, go to https://businessonline.motorolasolutions.com, Contact Us.
Some replacement parts, spare parts, and/or product information can be ordered directly. If a complete
Motorola Solutions part number is assigned to the part, it is available from Motorola Solutions. If no part
number is assigned, the part is not normally available from Motorola Solutions. If the part number is
appended with an asterisk, the part is serviceable by Motorola Solutions Depot only. If a list of parts is
not included, that means that no user-serviceable parts are available for that kit or assembly.
Warranty and Repairs
Table 45: Service Information – Telephone Numbers and Addresses of Latin America Radio Support
Centers
Country Telephone Number Address
Colombia 571- 376-6990 Motorola Solutions de Colombia Service Centre
Torre Banco Ganadero
MN009999A01-AA
Appendix A: Service Information
80