7 - 12 MC75 User Guide
Four Slot Battery Charger
r
Cables
Table 7-6    
Troubleshooting The Four Slot Battery Charger
Symptom Possible Cause Action
Battery not charging. Battery was 
removed from the 
charger or charger 
was unplugged from 
AC power too soon.
Re-insert the battery in the charger or re-connect the charger’s 
power supply. The 3600 mAh battery fully charges in less than six 
hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty 
battery.
Battery contacts not 
connected to 
charger.
Verify that the battery is seated in the battery well correctly with the 
contacts facing down.
Ambient 
temperature of the 
cradle is too warm.
Move the cradle to an area where the ambient temperature is 
between 0
o
C and 35
o
C.
Table 7-7    
Troubleshooting the Cables
Symptom Possible Cause Action
MC75 battery is not 
charging.
MC75 was 
disconnected from 
AC power too soon.
Connect the power cable correctly. Confirm main battery is charging 
under 
Start
 > 
Settings
 > 
System
 > 
Power
. The 3600 mAh battery 
fully charges in less than six hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty 
battery.
The MC75 is not 
fully attached to 
power.
Detach and re-attach the power cable to the MC75, ensuring it is 
firmly connected. 
During data 
communication, no 
data transmits, or 
transmitted data was 
incomplete.
Cable was 
disconnected from 
MC75 during 
communications.
Re-attach the cable and retransmit.
Incorrect cable 
configuration.
See the system administrator.
Communication 
software is not 
installed or 
configured properly.
Perform setup as described in the MC75 Integrator Guide.