About This Guide xvii
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For the latest version of this guide and all guides, go to: http://www.motorolasolutions.com/support.
Service Information
If you have a problem using the equipment, contact your facility's technical or systems support. If there is a
problem with the equipment, they will contact the Motorola Solutions Global Customer Support Center at:
http://www.motorolasolutions.com/support.
When contacting the Motorola Solutions Global Customer Support Center, please have the following information
available:
•
Serial number of the unit
•
Model number or product name
•
Software type and version number.
Motorola responds to calls by e-mail, telephone or fax within the time limits set forth in service agreements.
If your problem cannot be solved by Motorola Solutions Global Customer Support Center, you may need to return
your equipment for servicing and will be given specific directions. Motorola is not responsible for any damages
incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly
void the warranty.
If you purchased your product from a Motorola business partner, please contact that business partner for support.
WARNING! This symbol indicates that if this information is ignored the possibility that serious personal
injury may occur.
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