Troubleshooting VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL
346 7.1 Malfunctions and failures
7.1 Malfunctions and failures
This section describes undisplayed malfunctions and failures of the printer, possible causes and
countermeasures.
7.1.1 Problems in installation and introduction
(1) Cannot perform the initial ink charge
(2) Ink does not come out after the initial ink charge
No. Possible cause Remedy Reference
1 Is Front cover open or Media loading lever
raised?
Close Front cover, or lower Media loading
lever.
3.4 Loading
media
2 Is Maintenance cover open? Close Maintenance cover.
6.2.4 Cleaning
Cleaning wiper
6.2.5 Cleaning
the circumference
of Print head
3 Are all 8 Ink cartridges fully inserted? Fully insert all 8 Ink cartridges.
6.1.1
Replacing Ink
cartridges
No. Possible cause Remedy Reference
1 Is Ink cartridge cold and frozen? Leave Ink bag at room temperature for at least
three hours, and perform cleaning several
times.
6.2.3 Head
cleaning
2 Is the power turned OFF during the initial ink
charge?
Turn the power ON again and continue the
initial ink charge.
3.3 Filling ink
3 Occasionally, normal printing cannot be
performed after the initial ink charge.
Perform cleaning several times, and check it
every time.
6.2.3 Head
cleaning
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