Knowledge Base
Access the Knowledge Base at http://www.native-instruments.com/knowledgebase. To search
the Knowledge Base log into your user account first. For information on registering a user ac-
count, see chapter ↑2.2.1, Important Installation Information.
Technical Support
You can reach the Technical Support team online via http://www.native-instruments.com >
Support > Product Support. The subsequent form will ask you for all information about your
hardware and software environment to better facilitate our support team. In your communica-
tion with the support team, you should offer as much information as possible; about your hard-
ware, your operating system and the software you are running. In your description, you should
mention:
▪ How to reproduce the problem
▪ What you have already done to try to fix the problem
▪ A description of your setup, including all hardware and software involved
▪ The exact model and technical specifications of your computer
7.5.2 Forum
Check out the NI online forum to discuss all aspects of KOMPLETE AUDIO 6 with other users:
http://www.native-instruments.com/forum/.
7.6 Updates
Whenever you encounter problems, you should also check if you have the latest driver is instal-
led. For updates, visit the product page on our website:
http://www.native-instruments.com/KA6.
Troubleshooting
Getting Help
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