Chapter 5: BIOS Updating Procedure
Introduction
The BIOS is located in the Serial Peripheral Interface (SPI) chip on the processor board.
This chapter discusses procedures on how to update the terminal SPI and/or BIOS. The
update software is distributed via the NCR Website:
http://www5.ncr.com/support/support_drivers_patches.asp
The BIOS update can be performed using the following methods:
• Bootable USB Memory Device
• Windows Flash Executable – Requires that the customer has the ability to push the
Windows Flash Executable package to each client and then launch the .exe
package. After the Flash, the Terminal will reboot automatically.
Prerequisites
The following are required to perform a SPI/BIOS update.
• USB Alphanumeric Keyboard
• BIOS Software. Download from the NCR website.
1. Select the corresponding options for the device/terminal.
Example: Retail Support Files (Drivers, Firmware, Operating Systems,
Platform Software (OPOS/JavaPOS), BIOS, etc.>>NCR POS and SelfServ
Terminal and Operating Systems >>NCR PX10 POS (7746-xxxx) >> BIOS.
2. Select the desired BIOS File.
USB Memory Key update prerequisites
• A FAT32 formatted USB Memory Key with sufficient space for the update files.
• Access to a USB port on the terminal to be updated that is enabled in the BIOS (via
BIOS setup).
Windows Flash Executable update prerequisites
• There should be no other programs running while the BIOS/SPI is updating.
• The Windows flash executable is designed to run from an Administrator account.
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