NEC IntraMail 4 - Page 192

Unscreened Transfer
182 ◆ Chapter 2: Features IntraMail System Guide
Forced Unscreened Transfer (page 90)
The Subscriber Mailbox can optionally convert Automated Attendant Screened Transfers to Unscreened
Transfers.
Next Call Routing Mailbox (page 148)
The Next Call Routing settings for a Subscriber Mailbox may provide additional options after the caller
leaves a message.
Screened Transfer (page 161)
After an Automated Attendant caller dials an extension, IntraMail calls (screens) the destination exten-
sion to see if the transfer can go through.
Programming
Step 1 Assign the UTRF action to a key on the active Dial Action Table.
1.1 8008 - IntraMail Dial Action Tables: UTRF Action - Unscreened Transfer (2) on page 247.
- Normally, the corresponding Number option should be XXX. Note that the key you choose
for this action is the first digit of the called extension number.
- For example, to allow callers to place Unscreened Transfers to extensions 300-399,
for key 3 enter UTRF for the Action and XXX for the corresponding Number.
-
To have Unscreened Transfer call a specific extension, the corresponding Number option
should be that extension’s number. The caller then dials that single digit to reach the extension.
- For example, to have callers dial 8 to reach extension 303, for key 8 enter UTRF for
the Action and 303 for the corresponding Number.
✔By default, key 0 and TIMEOUT are both UTRF actions to 300. In addition, keys 3 and 4
are UTRF actions to XXX.
Step 2 Optionally set the telephone system’s Transfer Recall interval.
2.1 0401 - Transfer Recall Interval.
- Unanswered Unscreened Transfers route to the extension’s mailbox after this interval.
✔By default, this interval is 20 seconds.
Operation
N/A