Extension Hunting to Voice Mail
IntraMail System Guide Chapter 2: Features ◆ 81
2
Related Features
Call Forward to a Mailbox (page 47)
A subscriber can forward calls to their mailbox calls don’t go unanswered when they are unavailable.
Voice Mail Overflow (page 183)
The telephone system can automatically reroute unanswered outside calls to the IntraMail Automated
Attendant.
Programming
Ring No Answer Trunk (Type 1) Hunting to Voice Mail
Step 1 Set up the hunt type and destination for Type 1 hunting.
1.1 1807 - Hunt Type
- Enter 1 for Ring No Answer Trunk (Type 1).
- Refer to the Extension Hunting in the DS1000/2000 Software Manual for more.
✔By default, the entry is 0 (no hunting).
1.2 1807 - Hunt Destination
- Enter 700 (the IntraMail master extension number).
- Refer to the Extension Hunting in the DS1000/2000 Software Manual for more.
✔By default, this entry is undefined (entered by pressing CLEAR).
Step 2 Set the system timers used for Type 1 hunting.
2.1 0401 - Transfer Recall
- This timer sets how long a transferred trunk call or a UTRF from the Automated Attendant
rings an idle extension before routing to the extension’s mailbox.
- Refer to System Timers in the DS1000/2000 Software Manual for more.
✔By default, this timer is 20 seconds.
2.2 0401 - DIL No Answer Time
-
This timer sets how long a DIL waits at an extension before routing to the extension’s mailbox.
- Refer to System Timers in the DS1000/2000 Software Manual for more.
✔By default, this timer is 15 seconds.
Busy Trunk (Type 4) Hunting to Voice Mail Routing Chart
Call Type Extension Idle Extension Busy Extension in DND
Intercom
Does not hunt (use Call Forwarding instead).
Transferred Trunk Call
Does not hunt (use Call For-
warding instead).
Call goes immediately to mailbox.
UTRF from Automated
Attendant
Rings for 0401 - Transfer
Recall interval, then routes
to mailbox.
TRF from Automated
Attendant
1
Rings for 8006 - Screened
Transfer Timeout interval,
then Automated Attendant
prompts caller to leave a
message.
Automated Attendant immediately prompts caller to leave a
message.
Direct Inward Line
Does not hunt (use Call For-
warding instead).
Call goes immediately to mailbox.
1
See Screened Transfer on page 161 for more.
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