Extension Hunting to Voice Mail
IntraMail System Guide Chapter 2: Features ◆ 83
2
2.2 0401 - DIL No Answer Time
-
This timer sets how long a DIL waits at an idle extension before routing to the extension’s
mailbox.
- Refer to System Timers in the DS1000/2000 Software Manual for more.
✔By default, this timer is 15 seconds.
2.3 0403 - Call Forward Ring No Answer
- Set how long an Intercom call rings an idle extension routing to the extension’s mailbox.
- Refer to System Timers, Station in the DS1000/2000 Software Manual for more.
✔By default, this timer is 10 seconds.
2.4 8006 - IntraMail Routing Mailboxes: Customize: Screened Transfer Timeout on page 228.
- Set how long a TRF from the Automated Attendant rings an idle extension before prompt-
ing the caller to leave a message.
✔By default, the timer is 15 seconds.
Busy Trunk (Type 4) Hunting to Voice Mail
Step 1 Set up the hunt type and destination for Type 4 hunting.
1.1 1807 - Hunt Type
- Enter 4 for Busy Trunk (Type 4).
- Refer to the Extension Hunting in the DS1000/2000 Software Manual for more.
✔By default, the entry is 0 (no hunting).
1.2 1807 - Hunt Destination
- Enter 700 (the IntraMail master extension number).
- Refer to the Extension Hunting in the DS1000/2000 Software Manual for more.
✔By default, this entry is undefined (entered by pressing CLEAR).
Step 2 Set the system timers used for Type 3 hunting.
2.1 0401 - Transfer Recall
- This timer sets how long a UTRF from the Automated Attendant rings an idle extension
before routing to the extension’s mailbox.
- Refer to System Timers in the DS1000/2000 Software Manual for more.
✔By default, this timer is 20 seconds.
2.2 8006 - IntraMail Routing Mailboxes: Customize: Screened Transfer Timeout on page 228.
- Set how long a TRF from the Automated Attendant rings an idle extension before prompt-
ing the caller to leave a message.
✔By default, the timer is 15 seconds.
Operation
Extension Hunting to Voice Mail
To force Extension Hunting to Voice Mail to redirect all your calls to your mailbox:
1.
Press DND.
■ Type 1 hunting will not redirect Intercom calls.