UNIVERGE SV8100 Issue 5.0
Callback 1 - 201
Guide to Feature Programming
Operation
To place a Callback:
1. Call unavailable (busy or unanswered) extension.
2. Dial 850 or press the Callback key (Program 15-07 or SC 851: 35).
3. Hang up.
4. Lift the handset when busy extension calls you back.
. If the unavailable extension was unanswered (not busy), the Callback goes through after your co-worker uses
their telephone for the first time.
. If you have Callback Automatic Answer, you automatically place a call to the formerly busy extension when you
lift the handset. If you do not have Callback Automatic Answer, you must press the ringing line appearance to
place the call.
Program
Number
Program Name Description/Comments Assigned Data
11-12-05 Service Code Setup (for Service
Access) – Cancel Camp-On
If required, redefine the service
code used cancel Camp-On.
MLT, SLT
(default = 870)
11-12-44 Service Code Setup (for Service
Access) – Callback Test for SLT
If required, redefine the service
code used for SLT Callback Test.
SLT
(default = 899)
11-16-05 Single Digit Service Code Setup
– Camp-On
If required, redefine the service
code used to set Camp-On.
(default = N/A)
15-02-11 Multiline Telephone Basic Data
Setup – Callback Automatic
Answer
Enable (1) or disable (0) Callback
Automatic Answer.
0 = Off
1 = On
(default = 1)
15-07-01 Programmable Function Keys Use to assign functions to multiline
terminal line keys.
Line Key 1~48
0~99 (Normal Function
Code 851 by default)
*00 ~ *99
(Appearance Function
Code) (Service Code
852 by default)
20-01-07 System Options – Callback Ring
Duration Time
Set the duration of the Callback
ring.
0~64800 (seconds)
(default = 15 seconds)
20-01-09 System Options – Callback/
Trunk Queuing Cancel Time
The system cancels Callback and
Trunk Queuing requests after this
interval.
0~64800 (seconds)
(default = 64800
seconds)