UNIVERGE SV8100 Issue 5.0
Hold 1 - 571
Operation
System Hold
To place an outside call on System Hold:
Press Hold.
20-11-10 Class of Service Options (Hold/
Transfer Service) – Group Hold
Answer
In an extension Class of Service,
enable (1) or disable (0) an
extension ability to pick up a call
placed on Group Hold (Service
Code 862).
0 = Off
1 = On
(default = 1 for
COS 1~15)
20-11-13 Class of Service Options (Hold/
Transfer Service) – Operator
Transfer After Hold Callback
Turns Off or On an extension
ability to have a call which recalls
from Hold transfer to the operator.
0 = Off
1 = On
(default = 0 for
COS 1~15)
20-17-01 Operator Extension – Operator’s
Extension Number
Define the extension numbers
which are to be used by operators.
Up to eight digits
(default = 101)
24-01-01 System Options for Hold – Hold
Recall Time
Set the Hold Recall Time. A call
on Hold recalls the extension that
placed it on Hold after this time.
0~64800 (seconds)
(default = 90 seconds)
24-01-02 System Options for Hold – Hold
Recall Callback Time
Set the Hold Recall Callback Time.
A trunk recalling from Hold rings
an extension for this time.
0~64800 (seconds)
(default = 30 seconds)
24-01-03 System Options for Hold –
Exclusive Hold Recall Time
Set the Exclusive Hold Recall
Time. A call on Exclusive Hold
recalls the extension that placed it
on Hold after this time.
0~64800 (seconds)
(default = 90 seconds)
24-01-04 System Options for Hold –
Exclusive Hold Recall Callback
Time
Set the Hold Recall Time. A trunk
recalling from Hold rings an
extension for this time. If still
unanswered, the call changes to
System Hold.
0~64800 (seconds)
(default = 30 seconds)
24-01-05 System Options for Hold –
Forced Release of Held Call
Set the Forced Release of Held
Calls interval. If enabled in
Program 14-01-16, the system
disconnects a call if on Hold longer
than this interval.
0~64800 (seconds)
(default = 1800
seconds)
Program
Number
Program Name Description/Comments Assigned Data