What to do if Neptune E-CODER R900i indicates an out-of-range reading?
If your Neptune Media Converter shows an out-of-range reading, it might mean there's no meter reading history available. Try swiping the MIU with a magnet to force it to read the register.
How to troubleshoot failure to retrieve reading on Neptune E-CODER R900i?
A failure to retrieve a reading on your Neptune Media Converter usually indicates a cut wire. Check the connection between the register and MIU. If you're using a non-autodetect ProRead™ register, verify that it is programmed for three-wire mode.
What to do if my Neptune Transmitter indicates a continuous leak?
If your Neptune Transmitter indicates a continuous leak, check all faucets, toilets and toilet valves. Also, inspect the ice maker and water dispenser. Finally, check the yard and surrounding grounds for wet spots, which could indicate a pipe leak.
General| Brand | Neptune |
|---|---|
| Model | E-CODER R900i |
| Category | Media Converter |
| Language | English |
Details factory programming of the Meter Interface Unit (MIU).
Defines electrical properties and transmitter operational parameters.
Illustrates the physical size and weight of the E-CODER unit.
Guidance on unpacking and storing the unit.
Instructions for storing the E-CODER unit.
Steps for safely removing the unit from packaging.
Essential safety and site checks before installation.
Guidelines for choosing an optimal installation location.
Step-by-step guide for installing on a new meter.
Procedures for replacing an existing register.
Steps for physically installing the external antenna.
Connecting the antenna cable to the Meter Interface Unit.
How to power on the Liquid Crystal Display (LCD).
Explains meter reading icons and display interpretation.
Lists common reasons for water leaks.
Methods to determine water flow and identify leak sources.
Steps to follow after fixing continuous or intermittent leaks.
Information on storing and retrieving interval data.
Steps to log data using the Hand-Held Unit (HHU).
Explains encoder function and common issues.
Examples of reading values and their meanings for troubleshooting.
How to contact Neptune Customer Support for assistance.
Explains meter size resolution and status flags.
Definition of the pit antenna used for installations.
Component displaying meter readings and value-added icons.
Abbreviation for Meter Interface Unit.
The default time interval for register readings.
Small pin used to secure the E-CODER to the meter.
Unique identifier assigned to each MIU at the factory.
The time interval between MIU transmissions.
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