75
Net DVR
Appendix 2: Net DVR Q&A
Thank you for choosing our DVR series products. We will always be at your services. In case you have any difficulty while using the products,
please refer to the below frequently asked questions & answers. If you cannot find solution here, or the solution offered here still fails, please feel free
to contact us by our hotline and/or technical support E-mail box. We will make most timely reply to your questions.
Testing Methods:
[1] Replace Method(Replace the power supply and HDD of the DVR).
[2] Minimum Load Method(Get rid of the HDD, video, audio and alarm resource).
[3] Upgrade(Solve some incompatible problems).
Note:Some problems may be caused by incorrect operation. If you can not make sure the problems, please run “Reset default”option.
(A)The problem about rebooting, self testing, system halted.
01: Why the DVR doesn’t start up though power cable is well connected to power source?
01: 1. Check if you have turned on the switcher on the back panel. 2.Check if you have inputted the right power password and pressed Enter
button.
02: I see the Super DVR logo, but why it stops at self-check process?
02: To detect if the problem is caused by hard disks, please remove all the hard disks and start system again. The DVR can start up
without a hard disk. After start up, system will prompt “system does not detect the disk information, whether to continue”. Click “OK”
button, and the host can engage in normal operation.
03: My system can finally start up but seems to be quite slow. Why?
03: Hard disk error will take system much time on rechecking.
To Next Page
Loading...