WARNING:
We recommend that you always update the firmware on your satellite first,
and then update your cable modem router. Also, do not update the firmware
on your cable modem router and satellite at the same time.
To manually update the firmware on your Orbi cable modem router and satellite, follow
these high level steps:
1. Visit netgear.com/support and download the firmware for both your Orbi cable modem router and satellite.
2. Update the firmware on your Orbi satellite.
For more information, see Manually Update Satellite Firmware on page 59.
3. Update the firmware on your Orbi cable modem router.
For more information, see Manually Update the Cable Modem Router Firmware on page 60.
Manually Update Satellite Firmware
To manually update your satellite's firmware:
1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the admin user name and password.
The user name is admin.The password is the one that you specified the first time that you logged in.
The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Firmware Update > Manual Update.
The Firmware Update page displays.
5. Select the check box next to your satellite’s model name.
6. Click the Update button.
The Orbi satellite Firmware Update window opens.
7. If the browser ask you for the admin password, enter the same password that you entered for the cable
modem router.
8. Click the BROWSE button.
9. Locate and select the satellite firmware file that you downloaded.
The firmware file name ends in .img or .chk.
10. Click the UPLOAD button.
It takes a few minutes to complete the process.
11. After Orbi satellite finishes updating, select Status and double-check the firmware version on the Status
page.
Manage Your Network
59
Orbi WiFi System
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