NETGEAR R6250 User Manual

Troubleshooting
119
R6250 Smart WiFi Router
Troubleshoot PPPoE
If you are using PPPoE, try troubleshooting your Internet connection.
 To troubleshoot a PPPoE connection:
1. Select Administration > Router Status.
2. Click Connection Status.
3. Check the Connection Status display to see if your PPPoE connection is up and working.
4. If any of the field s on the Connection Status screen indicate Failed, you can attempt to
reconnect by clicking Connect. The router continues to attempt to connect indefinitely.
5. If you cannot connect after several minutes, you might be using an incorrect service name,
user name, or password. There might also be a provisioning problem with your ISP.
Note: Unless you connect manually, the router does not authenticate using
PPPoE until data is transmitted to the network.
Troubleshoot Internet Browsing
If your router can obtain an IP address but your computer is unable to load any web pages
from the Internet, check the following:
• Your computer might not recognize any DNS server addresses. A DNS server is a host
on the Internet that translates Internet names (such as www addresses) to numeric IP
addresses.
Typically, your ISP provides the addresses of one or two DNS servers for your use. If you
entered a DNS address during the router’s configuration, restart your computer.
Alternatively, you can configure your computer manually with a DNS address, as
explained in the documentation for your computer.
• Your computer might not have the router configured as its default gateway.
Reboot the computer and verify that the router address (www.routerlogin.net) is listed by
your computer as the default gateway address.
• You might be running log in software that is no longer needed. If your ISP provided a
program to log you in to the Internet (such as WinPoET), you no longer need to run that
software after installing your router. You might need to go to Internet Explorer and select
Tools > Internet Options, click the Connections tab, and select Never dial a
connection.

NETGEAR R6250 Specifications

General

Ethernet LAN	Yes
Networking standards	IEEE 802.11a, IEEE 802.11ac, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Ethernet LAN interface type	Gigabit Ethernet
Wi-Fi band	Dual-band (2.4 GHz / 5 GHz)
Ethernet LAN (RJ-45) ports	4
USB version	3.2 Gen 1 (3.1 Gen 1)
Rack mounting	-
Frequency range	2.4 - 5 GHz
xDSL connection	No
USB ports quantity	1
Minimum system requirements	- Internet Explorer 5.0, Firefox 2.0, Safari 1.4, Google Chrome 11.0
Security algorithms	WPA, WPA2-PSK
Flash memory	128 MB
Internal memory	256 MB
Processor cores	2
Processor frequency	800 MHz
Product color	Black
Windows operating systems supported	Windows 2000, Windows 2000 Professional, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Professional

Weight and Dimensions

Depth	65 mm
Width	191 mm
Height	198.5 mm
Weight	417 g