Name: NETGEAR R6900P
Brand: NETGEAR
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Troubleshooting

This chapter provides information to help you diagnose and solve problems you might experience with your

router. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product

and contact information.

The chapter contains the following sections:

• Reboot the Router From Its Web Page on page 202

• Quick Tips on page 202

• Troubleshoot With the LEDs on page 203

• You Cannot Log In to the Router on page 204

• You Cannot Access the Internet on page 205

• Changes Are Not Saved on page 207

• Troubleshoot WiFi Connectivity on page 208

• Troubleshoot Your Network Using the Ping Utility on page 208

201

Default Chapter1
- User Manual1
- Table of Contents3
Chapter 1 Hardware Overview of the Router10
Unpack Your Router10
Attach the Antennas10
- Hardware Overview of the Router10
Leds and Buttons on the Top Panel11
Ports, Buttons, and Connectors on the Back Panel13
USB Port on the Front Panel13
Router Label14
Position Your Router14
Cable Your Router15
Chapter 2 Connect to the Network and Access the Router17
Connect to the Router17
- Connect to the Router through an Ethernet Cable17
- Join the Wifi Network of the Router17
  - Manual Method17
  - Wi-Fi Protected Setup Method18
- Types of Logins18
Use a Web Browser to Access the Router18
- Automatic Internet Setup19
- Log in to the Router20
Install the Router with the NETGEAR up App20
Change the Language21
Access the Router with the NETGEAR Genie App21
Chapter 3 Specify Your Internet Settings24
- Use the Internet Setup Wizard24
- Manually Set up the Internet Connection25
- Specify an Ipv6 Internet Connection30
- Manage the MTU Size43
  - MTU Concepts43
  - Change the MTU Size44
Chapter 4 Optimize Performance46
- Use Dynamic Qos to Optimize Internet Traffic Management46
  - Enable Dynamic Qos46
  - Enable or Disable the Automatic Qos Database Update46
- Improve Network Connections with Universal Plug-N-Play47
- Manage Wi-Fi Multimedia Quality of Service48
- Enable or Disable Smart Connect49
Chapter 5 Control Access to the Internet51
Set up Parental Controls51
- Control Access to the Internet51
Allow or Block Access to Your Network52
- Enable and Manage Network Access Control52
- Manage Network Access Control Lists54
  - Add Devices to or Remove Them from the Allowed List54
  - Add Devices to or Remove Them from the Blocked List56
Use Keywords to Block Internet Sites57
- Set up Blocking57
- Remove a Keyword or Domain from the Blocked List59
- Remove All Keywords and Domains from the Blocked List59
- Specify a Trusted Computer60
Manage Simple Outbound Firewall Rules for Services and Applications61
- Add an Outbound Firewall Rule61
- Add an Outbound Firewall Rule for a Custom Service or Application63
- Change an Outbound Firewall Rule65
- Remove an Outbound Firewall Rule66
Set up a Schedule for Keyword Blocking and Outbound Firewall Rules66
Set up Security Event Email Notifications68
Chapter 6 Share a Storage Device Attached to the Router71
USB Device Requirements71
Connect a USB Device to the Router71
- Share a Storage Device Attached to the Router71
- Device Uses Special Drivers, It Is Not Compatible.)71
Access a Storage Device Connected to the Router72
- Access the Storage Device from a Windows-Based Computer72
- Access the Storage Device from a Mac72
Map a USB Device to a Windows Network Drive73
Back up Windows Computers with Readyshare Vault73
Back up Mac Computers with Time Machine74
- Set up a Storage Device on a Mac74
- Prepare to Back up a Large Amount of Data75
- Use Time Machine to Back up Onto a Storage Device75
Manage Access to a Storage Device76
Enable FTP Access Within Your Network79
View Network Folders on a Device80
Add a Network Folder on a Storage Device81
- Change a Network Folder, Including Read and Write Access, on a USB Drive83
- Approve USB Devices85
- Set up NETGEAR Downloader86
- Safely Remove a USB Device89
Chapter 7 Manage Dynamic DNS and Access Storage Devices through the91
- Internet91
- Set up and Manage Dynamic DNS92
- Access Storage Devices through the Internet96
- Remotely Access a USB Device Using Readycloud99
  - Create a Readycloud Account99
  - Register Your Router with Readycloud100
Chapter 8 Use the Router as a Media Server103
- Specify Readydlna Media Server Settings104
- Play Music from a Storage Device with Itunes Server105
- Play Media from a USB Device on Tivo107
Chapter 9 Share a USB Printer110
- Install the Printer Driver and Cable the Printer110
- Download the Readyshare Printer Utility110
- Install the Readyshare Printer Utility111
- Use the Shared Printer112
  - Manually Connect and Print112
  - Print and Release the Printer113
- View or Change the Status of a Printer113
- Use the Scan Feature of a Multifunction USB Printer114
- Manage the NETGEAR USB Control Center Settings115
Chapter 10 Manage the WAN and LAN Network Settings118
- Manage the WAN Security Settings118
- Set up a Default DMZ Server118
- Manage IGMP Proxying119
- Manage NAT Filtering120
- Manage the SIP Application-Level Gateway120
- Manage the LAN IP Address Settings121
- Manage the Router Information Protocol Settings122
- Manage the DHCP Server Address Pool123
- Manage Reserved LAN IP Addresses124
- Disable the Built-In DHCP Server126
- Change the Router's Device Name127
- Set up and Manage Custom Static Routes128
- Set up a Bridge for a Port Group or VLAN Tag Group130
  - Set up a Bridge for a Port Group131
  - Set up a Bridge for a VLAN Tag Group132
Chapter 11 Manage the Wifi Network Settings136
- Use WPS to Add a Device to the Wifi Network136
  - Use WPS with the Push Button Method136
  - Use WPS with the PIN Method137
- Specify Basic Wifi Settings138
- Change the Wifi Data Rate Settings141
- Change the Wifi Password or Security Level142
- Set up a Guest Wifi Network143
- Specify How the Router Manages Wifi Clients144
- Control the Wifi Radios146
  - Use the Wifi On/Off Button146
  - Enable or Disable the Wifi Radios146
- Set up a Wifi Schedule147
- Manage the WPS Settings148
- Use the Router as a Wifi Access Point150
- Use the Router in Wifi Bridge Mode151
Chapter 12 Manage the Router and Monitor the Traffic155
- Update the Firmware of the Router155
  - Check for New Firmware and Update the Router155
  - Manually Upload New Firmware and Update the Router156
- Change the Admin Password157
- Set up Password Recovery158
- Recover the Admin Password158
Chapter 13 Use VPN to Access Your Network178
- Set up a VPN Connection178
- Use a VPN Tunnel on a Windows-Based Computer183
- Use VPN to Access the Router's USB Device and Media from a Windows-Based Computer185
- Use VPN to Access Your Internet Service at Home185
Chapter 14 Manage Port Forwarding and Port Triggering188
- Manage Port Forwarding to a Local Server for Services and Applications189
- Manage Port Triggering for Services and Applications194
Chapter 15 Troubleshooting202
- Reboot the Router from Its Web Page202
- Quick Tips202
- Troubleshoot with the Leds203
- You Cannot Log in to the Router204
- You Cannot Access the Internet205
- Changes Are Not Saved207
- Troubleshoot Wifi Connectivity208
- Troubleshoot Your Network Using the Ping Utility208
  - Test the LAN Path to Your Router208
  - Test the Path from Your Computer to a Remote Device209
Appendix A Supplemental Information210
- Factory Settings211
- Technical Specifications214

NETGEAR R6900P User Manual

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Brand	NETGEAR
Model	R6900P
Category	Wireless Router
Language	English