15
Troubleshooting
This chapter provides information to help you diagnose and solve problems you might experience with your
router. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product
and contact information.
The chapter contains the following sections:
• Reboot the Router From Its Web Page on page 202
• Quick Tips on page 202
• Troubleshoot With the LEDs on page 203
• You Cannot Log In to the Router on page 204
• You Cannot Access the Internet on page 205
• Changes Are Not Saved on page 207
• Troubleshoot WiFi Connectivity on page 208
• Troubleshoot Your Network Using the Ping Utility on page 208
201
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