Nets Move/3500 User Manual

Payment Terminals | Page 3 of 54
6.8 iPP350 ..................................................................................................................................................................................................................................................................29
6.8.1 Security ...........................................................................................................................................................................................................................................29
6.8.2 Download USB Drivers .........................................................................................................................................................................................................29
6.8.3 MagicBox ......................................................................................................................................................................................................................................29
7. Network Connections ............................................................................................................................................................................................. 30
7.1 By Terminal Type ...........................................................................................................................................................................................................................................30
7.2 Access Point Name (APN) in GPRS Terminals ............................................................................................................................................................................. 31
7.3 Static IP Addresses in Ethernet Terminals ..................................................................................................................................................................................... 31
7.4 ECR IP Address and Ports ......................................................................................................................................................................................................................... 31
7.5 Wi-Fi for Standalone Terminals ............................................................................................................................................................................................................ 32
7.5.1 Move/ 3500 .................................................................................................................................................................................................................................. 32
7.5.2 iSMP4 ............................................................................................................................................................................................................................................... 32
8. Merchant Card ..........................................................................................................................................................................................................33
9. Receipt Paper Rolls ................................................................................................................................................................................................. 33
9.1 Ordering Receipt Rolls ...............................................................................................................................................................................................................................33
9.1.1 Subscription Service for Receipt Rolls .....................................................................................................................................................................33
9.2 Inserting a Receipt Roll into the Payment Terminal ................................................................................................................................................................ 34
10. Reconciliation ...........................................................................................................................................................................................................35
10.1 Manual Reconciliation .................................................................................................................................................................................................................................35
10.2 Automatic Reconciliation ...........................................................................................................................................................................................................................35
10.3 Copy of Last Reconciliation Report ..................................................................................................................................................................................................... 35
11. Reports .......................................................................................................................................................................................................................36
11.1 Transaction List ................................................................................................................................................................................................................................................36
11.2 X-Total ................................................................................................................................................................................................................................................................... 37
11.3 Z-Tota l .................................................................................................................................................................................................................................................................... 38
11.4 Copy of Last Z-Total ......................................................................................................................................................................................................................................38
11.5 Operator X-Total ..............................................................................................................................................................................................................................................39
11.6 Operator Z-Total .............................................................................................................................................................................................................................................40
12. Operators ................................................................................................................................................................................................................... 41
12.1 Create a New Operator .................................................................................................................................................................................................................................41
12.2 Delete Operator ...............................................................................................................................................................................................................................................42
12.3 Print Operator List .........................................................................................................................................................................................................................................43
12.4 Use Operator ID .............................................................................................................................................................................................................................................. 43
13. Multiterminal ............................................................................................................................................................................................................44
13.1 Multiple Merchants .......................................................................................................................................................................................................................................44
14. Administrative Tasks ............................................................................................................................................................................................... 45
14.1 Update Terminal Card Agreements ..................................................................................................................................................................................................... 45
14.2 Download Card Agreements ................................................................................................................................................................................................................... 45
14.3 Print Card Agreements ...............................................................................................................................................................................................................................45
14.4 Update Software .............................................................................................................................................................................................................................................46
14.5 Identify Different Terminal Parameters ...........................................................................................................................................................................................46
14.6 Update Terminal Parameters / Network Settings .................................................................................................................................................................... 46
15. Troubleshooting ....................................................................................................................................................................................................... 47
16. Back-up ...................................................................................................................................................................................................................... 49
16.1 Electronic Offline Transaction (EOT) .................................................................................................................................................................................................. 49
16.1.1 Print EOT ........................................................................................................................................................................................................................................50
16.1.2 Submit EOT ...................................................................................................................................................................................................................................50
17. Servicing .................................................................................................................................................................................................................... 51
17.1 Swap Service .................................................................................................................................................................................................................................................... 51
17.2 Terminations .......................................................................................................................................................................................................................................................51
18. Security ......................................................................................................................................................................................................................52
18.1 PCI PTS Compliance .................................................................................................................................................................................................................................... 52
18.2 Guidance for PIN Entry .............................................................................................................................................................................................................................. 52
18.3 Periodical Inspection of Terminals ..................................................................................................................................................................................................... 52
18.3.1 Prevention of Skimming ....................................................................................................................................................................................................... 52
19. Cleaning ......................................................................................................................................................................................................................53
19.1 Coronavirus Outbreak Advice ................................................................................................................................................................................................................. 53
20. Customer Service Contacts ...................................................................................................................................................................................53

Nets Move/3500 Specifications

General

Brand	Nets
Model	Move/3500
Category	Payment Terminal
Language	English