DMS-100 Family Switch Performance Monitoring System Application Guide BASE09 and up
Section
The service (SERVICE) index is a top level office performance (OFCPERF)
index. The service index derives data from the maintenance service
(MTCESERV) and the provisional service (PROVSERV) indices.
Description
Service
Definition
The summary of switch performance from the caller’s viewpoint. This
index monitors the rate of failure for call attempts at various stages of
processing. The results indicated by SERVICE should have a counterpart in
maintenance performance (MTCEPERF) and the provisionable resources
(PROVRES) sections of SPMS. MTCEPERF and PROVRES reflect the
operating company’s view of the switch.
Diagnostics
None
5-3 SPMS SERVICE index descriptions 5-35-3
Aggregate index SERVICE
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