HeatWater.com | WaterService@nyle.com | (800) 777-6953 IM-e360-122023 IM-e360-122023 HeatWater.com | WaterService@nyle.com | (800) 777-6953
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Initial Troubleshooting (Continued)
Alert/Fault Trigger Check
Defrost Fault
Defrost has failed to reach Cut-Out
temperature after a period of time.
Defrost Time Out is not set too low.
Defrost heaters are powering and heating properly.
Defrost cut out temperature is not too High.
Defrost sensor and wiring are good.
Fan Fault
Fans have registered one of several
faults
Fans are clear of debris or obstruction.
Fans are attached securely and not twisted.
Fan wiring is undamaged and secure.
Prevailing winds are not extreme.
Fan Power is good.
Ambient temperature is not too high.
Power Fault
Primary power out of phase or voltage
spec.
Primary power wiring correct and secure.
Voltage is in spec.
Building is not experiencing power problems.
Power Monitor and wiring are good.
Cold Ambient Ambient is below minimum
Ambient is actually below minimum.
Evap sensor and wiring are good.
Hot Ambient Ambient temperature is above maximum
Ambient is actually above maximum.
Evap sensor and wiring are good.
Tank Sensor Fault Tank sensor missing or out of range
Tank Sensor and wiring are good.
Ensure “tank“ is the correct mode for this install.
M Protection
Electrical or temperature problem with
compressor
Power Monitor and wiring are good.
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