EN-12 EB SERIES
7. TROUBLESHOOTING
The following table lists common problems, possible causes and remedies. Should
further problems persist, please contact your local servicing dealer.
Symptom Possible Causes Remedy
Scale will not turn on AC power not connected.
Battery discharged.
Connect scale to power.
Battery fails to charge
fully
Battery defective or past
its useful life.
Replace battery by an
authorized service dealer.
Weight reading does
not stabilize
Unstable environment.
Interference under pan.
Ensure a stable
environment.
Ensure that the weighing
pan is unobstructed and
free to move.
Scale does not display
accurately
Improper calibration. Calibrate the scale using
proper calibration weights.
E1 error code displayed EPROM data loss. Replace the scale.
E2 error code displayed A/D count is not correct. Have the load cell replaced.
E4 error code displayed The sample weight for
setting up Counting APW
is too small.
Increase the weight on
the pan until the resulting
APW is greater than the
minimum.
The value for setting up
Percent weighing is not
valid.
Place a reference weight
greater than 9d on the pan.
--OL-- displayed Load exceeds scale
capacity.
Reduce the load on the pan.
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